Technology Competition

Note: this blog will date me, but what the heck.

Remember when there were just a couple of technology giants? The dual was between the hardware guys; mostly IBM and Digital Equipment commonly known as DEC. There were others, DG, NCR, and Prime to name a few. There were a couple of software players, MSA, M&D and D&B; part of the all acronym team. The reality was that you knew who to call when you wanted a solution, the problem was that innovation was slow and not consumer driven.

Let's take today's world. In the world of Customer Relationship Management (CRM) there are hundreds of players. This software didn't really exist until the mid 90's. Names go from SAP to Oracle (ex Siebel) to Microsoft to Google and then a myriad of other credible players like the new giant Salesforce. Well, the good news is that innovation and collaboration is at its peak. You are either moving ahead in this space or you're gone. The bad news is trying to figure out which solution is best for you. You can do an RFP, educate yourself, and possibly get the right fit. Or, I recommend you find a professional to evaluate your needs and help pick the best solution for your firm. You see, life was a lot easier in the old days.